Rawlings Real Estate Management was built on the foundation laid by Bill Bass and Steve Royster, who established Bass & Royster in 1988 as one of Asheville’s most respected custom home builders and contractors. Bill and Steve retired in 2013, and Bill Rawlings, as new owner and Broker-in-Charge, turned the company’s focus exclusively to managing residential and commercial property. As part of our company’s continuing evolution, Bass & Royster Property Management is now operating under the name Rawlings Real Estate Management. 

Rawlings Real Estate Management remains committed to the values held since the inception of its predecessor in 1988:  professional integrity, personal service, quality product. Our goal and purpose is to represent these qualities as we provide residential and commercial property management solutions to discerning homeowners and renters.

The People of Rawlings Real Estate Management



Bill Rawlings – Owner / BIC


After joining Bass and Royster and heading the growth of the property management division, Bill Rawlings now operates Rawlings Real Estate Management as Owner and Broker-in-Charge. Bill graduated from Virginia Tech with a BS in Business and has since acquired over 15 years of experience in all aspects of property management, as well as real estate sales and home building. He is also trained as a Green Associate with Leaders in Energy and Environmental Design (LEED). He grew up in Roanoke, VA and spent time in Portland, OR and Charleston, SC before putting down roots in Asheville with his wife and two young girls. Bill is happy to confront the challenges and rewards of doing his life’s work in the city he loves.



Patsy Roberts – Property Manager


More than the warm and welcoming voice on the other end of the phone, Patsy Roberts is also one of Rawlings Real Estate Management’s property managers and the “grease on the gears” who keeps things running like clockwork. Patsy has been with the company since its inception in 1988, and hundreds of clients can attest to her cheerful outlook, rapid problem solving skills and sense of humor. When she’s not making the world of Rawlings Real Estate Management work right, Patsy is an avid reader of mysteries and enjoys keeping up with her five children, 9 grandchildren, 14 great-grandchildren and 2 great-great -grandchildren!


Mark Casson Head Shot

Mark Casson – Property Manager


Mark joined Rawlings Real Estate Management in January 2016. He has over 15 years experience in real estate sales working with Appalachian Realty Associates here in Asheville. Mark graduated with honors from the University of London Middlesex Business School with a BA in Business Administration in 1988. He relocated to the US from England in 1990 and has lived in Asheville NC with his wife and son since 2000. Mark is an accomplished musician and enjoys writing and recording songs, as well as performing his music live onstage. He is excited to join the Rawlings Real Estate Management team and is enjoying becoming accomplished in all aspects of the field of property management.